404 error-page not found messages

G

greynoodle

New Member
Hi all! I'm having trouble with opening hyperlinks. As an example: in control panel, under power settings, it is highlighted to "change settings". When I click on that hyperlink, it takes me to a new window showing "404 error-page not found". I have a HP with vista home premium sp2 os. This happens on any window that I try to open a hyperlink on a windows window. I can open hyperlinks on emails or news items okay. Any suggestions? Thanks in advance, greynoodle.
 

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Does it give the address of the page it can't find? See if you can read the address someplace. There might be something in the registry that is distorting the links.

For example if you have a program with %1 as the param in file associations any file passed to it with a space if the filename will be chopped at the space. It should be "%1" in quotes. Something similar may be chopping the links.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion m9515y
    CPU
    Phenom X4 9850
    Memory
    8 GB
    Graphics card(s)
    Some Radeon Cheapie with 512 MB Ram
    Monitor(s) Displays
    CRT
    Screen Resolution
    1280x1024
    Hard Drives
    750 GB SATA 3G 2 SIIG Superspeed docks w/WD Caviar Black Sata II or III
Thank you, MilesAhead! I did find the address, it sure was long. It did not have the spaces but I went ahead and typed it with the quotes as you suggested. Still comes back with 404 error-page not found. Greynoodle
 

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System One

Try download Malwarebytes anti-malware and run a quick scan. I never heard of this happening.

Malwarebytes.org
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion m9515y
    CPU
    Phenom X4 9850
    Memory
    8 GB
    Graphics card(s)
    Some Radeon Cheapie with 512 MB Ram
    Monitor(s) Displays
    CRT
    Screen Resolution
    1280x1024
    Hard Drives
    750 GB SATA 3G 2 SIIG Superspeed docks w/WD Caviar Black Sata II or III
Hi MileAhead! I want to thank you for still trying. I downloaded and ran Malwarebytes. Found 2 items and the program took care of them for me. I did a restart and went to control panel next. Tried to use the power settings and it went right to 404 error. I tried several other hyperlinks under control panel and got the same results. I'm afraid I'm going to have to go to HP support and work from there. I do appreciate your help, greynoodle.
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    HP Pavilion m9515y
    CPU
    Phenom X4 9850
    Memory
    8 GB
    Graphics card(s)
    Some Radeon Cheapie with 512 MB Ram
    Monitor(s) Displays
    CRT
    Screen Resolution
    1280x1024
    Hard Drives
    750 GB SATA 3G 2 SIIG Superspeed docks w/WD Caviar Black Sata II or III
I don't think you are infected, but rather a few links may be pointing to the wrong location. Could you copy paste the URL here so we can take a gander?
 

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System One

Assuming bright.net is your ISP, for some reason it sounds like it's linking the hyperlink you are clicking to the default search page. Did this just start happening, or it's the first time you've noticed it? You could always try a System Restore, but something does not sound right there. When I leave work, I'll take a deeper look into bright.net and see if I can find any known issues.
 

My Computer

System One

uid0, This has happened since I first brought the computer home. At that time I just thought it was something I was doing wrong. But recently I've wanted to change my power settings and I can't do it because of the error messages. I believe you're right about the system restore. I started talking to HP support and we are down to sys restore. I have things to do today so it will be tomorrow before I can devote time to that. I really appreciate your help and thoughts on this, greynoodle.
 

My Computer

System One

greynoodle said:
uid0, This has happened since I first brought the computer home. At that time I just thought it was something I was doing wrong. But recently I've wanted to change my power settings and I can't do it because of the error messages. I believe you're right about the system restore. I started talking to HP support and we are down to sys restore. I have things to do today so it will be tomorrow before I can devote time to that. I really appreciate your help and thoughts on this, greynoodle.
Click to expand...

If that's the case, It may be worth it to back up your files and run a full factory recovery. If you need to do that, tap f11 at the HP invent screen when you turn your computer on. Be sure to back up your files, either in the recovery manager or from within the desktop enviroment.

Best of luck to ya'!
 

My Computer

System One

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