Downloaded Files are 0 KB...Need help

A

armour248

New Member
Hello, I have an HP laptop running Vista Home Premium 64-bit. It's actually been relatively fine for me until the last few days. I was having some problems editing video files and couldn't figure out why, so I updated to service pack 2. Around the same time, although I honestly cannot be sure that it was because of the update, none of my downloads will work. I believe it happened once or twice before I updated my sp but now I can't download ANYTHING. It's bizarre. The entire file will download and the file will show download progress just like normal. But, once complete the file shows up as 0 kb and doesn't open. I've tried using firefox 3.5.3 and IE 8...both do the same thing. I have also checked my permissions and made sure that I am allowed access to all of the folders that the documents are saved in. Nothing seems to help.

I really don't want to have to format/reinstall windows since I have quite a bit of stuff I would need to backup. Any help would be EXTREMELY appreciated. Thanks.
 

My Computer

System One

What antivirus are you running?
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
what browser? are you using a download manager what is the extension of the file?

has this ever worked in the current OS

Where did you download the win 7 image?

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
You could also try a downloader such as Orbit and download the file to your desktop.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
zigzag3143 said:
what browser? are you using a download manager what is the extension of the file?

has this ever worked in the current OS

Where did you download the win 7 image?

Ken
Click to expand...

I'm running Vista Home Premium 64 bit.

I tried in both firefox 3.5.3 and IE 8. No download manager.

Any extension...doc, .zip, .xls, .ppt, etc etc etc

There is no windows 7
 

My Computer

System One

Try Orbit Downloader, and see if it can download the files.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
armour248 said:
zigzag3143 said:
what browser? are you using a download manager what is the extension of the file?

has this ever worked in the current OS

Where did you download the win 7 image?

Ken
Click to expand...

I'm running Vista Home Premium 64 bit.

I tried in both firefox 3.5.3 and IE 8. No download manager.

Any extension...doc, .zip, .xls, .ppt, etc etc etc

There is no windows 7
Click to expand...

My apologies I help on bnoth sites and forgot which one I was in. No win 7
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Run sfc/ scannow at an elevated command prompt, then use Glary Utilties to clean up any rubbish from the registry. Also, run a Malwarebytes full system scan.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
I have run a full system malwarebytes and didn't find any problems.

Could you explain how to run the first part of your answer? Also, I won't be able to run Glary Utilities or whatever since I can't download the setup file.
 

My Computer

System One

amour

syc or system file checker is run from a cmd pormpt. start>search>type cmd>in cmd window type sfc /scannow. that verifies the system files. I dont believe its a system problem but more likely an installed app.

When you run sfc it will verify and replace any missing or corrupt system files. If that doesn't work we will try something a lttle more in depth


Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
The sfc scan is giving me the following...

"You must be an administrator running a console session in order to use the sfc utility"

I checked my user accounts in the control panel and I am listed as an Administrator. I'm not sure what the deal is.
 

My Computer

System One

Right-click cmd in a start menu search, select run as administrator.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
Thanks guys. I ran the scan and received the following:

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
 

My Computer

System One

Upload the log.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
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