Solved Unable to receive or send emails

A

Amazed

New Member
Hi people. I cannot receive or send emails on Vista Windows Mail.

This infuriating situation occurred exactly one month after receiving the new computer with Vista Home Premium already installed.

My old computer is connected as a small network.

When the problem initially occurred on 7th June it said "Receiving 1 of 8" but never did and after a while (1/2 to 1 hr?) I logged off and logged on again but to no avail. I thought maybe a big photo or something was coming in but nothing eventuated. I accessed my email via Optus Web Mail and saw that there was nothing there bigger than 493KB.

The main error message I receive is -

Account: 'mail.optusnet.com.au', Server: 'mail.optusnet.com.au', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19

I have telephoned Optus (Australia) 5 times but they insist it is a Windows Mail corruption problem. No one was able to tell me what this error message actually means.

Another issue that may also be connected was when I downloaded a trial version of a home video editing programme. It cut the 30 day trial by about 8 days, finishing on June 1st. June the first I thought? Why June 1st? I asked on the forum but they could not explain why.

Does anyone have any ideas on this Windows Mail crash please?

Thanks.
 
Last edited by a moderator:

My Computer

System One

  • Manufacturer/Model
    TI Computers
    CPU
    Intel i7-920
    Motherboard
    Gigabyte GA-EX58-UD3R
    Memory
    3GB
    Graphics card(s)
    NVIDIA GeForce GTX 260
    Monitor(s) Displays
    LG W2252TQ
    Hard Drives
    2 x Samsung 500GB HD502IJ 1 x Buffalo 500GB HD-HS500Q(External Backup)
    Case
    Coolermaster M 690
Hello & welcome Amazed,
What security progs are you using?
Have you done a google search for "Windows Mail Time Out Error 0x800CCC19"?
Have you looked under "Vista Tutorials' [top of page ] - W - Windows mail? There are quite a few entries there that may be of help.
You said that you had contacted your ISP for help.
Have you contacted Microsoft for help / support?
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS. Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device Drive 2. [ All as above.] CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Mouse
    Synaptics PS/2 Port touch pad.
    Keyboard
    IBM enhanced
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0) Samsung HD501LJ 500GB SATA II x2 Hitachi HDS721010CLA332 1TB SATA II Iomega 1.5TB Ext USB 2.0 WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray Lexmark S305 Printer/Scanner/Copier (USB) WEI Score: 8.1/8.1/8.5/8.5/8.25 Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)

My Computer

System One

  • Manufacturer/Model
    TI Computers
    CPU
    Intel i7-920
    Motherboard
    Gigabyte GA-EX58-UD3R
    Memory
    3GB
    Graphics card(s)
    NVIDIA GeForce GTX 260
    Monitor(s) Displays
    LG W2252TQ
    Hard Drives
    2 x Samsung 500GB HD502IJ 1 x Buffalo 500GB HD-HS500Q(External Backup)
    Case
    Coolermaster M 690
I'm glad that you have solved your problem, Phil.
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0) Samsung HD501LJ 500GB SATA II x2 Hitachi HDS721010CLA332 1TB SATA II Iomega 1.5TB Ext USB 2.0 WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray Lexmark S305 Printer/Scanner/Copier (USB) WEI Score: 8.1/8.1/8.5/8.5/8.25 Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
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