Hello, everyone. I need some help, and I need to resolve this or I might fail school. We recently just moved from an apartment to a house, and since the move my Gateway M-6318 (Realtek 8169 PCI, 8168, and 8101R PCIe Ethernet Network and Realtek USB Wireless LAN Driver built in) is not connecting to the internet. It was working fine when connected to an ethernet cable at the apartment, but wireless didn't work, but now at the house neither work! Cox has came down two times to fix this, but nothing. I have been playing around with it since the move, but no luck at all. It does not work wirelessly or wired. We have two laptops. One works and one doesn't.
Whenever it is wired it connects to an Unidentifed Network, but nothing else. The network and connection boxes are always blank and say, "Windows cannot find any networks or connections." Today I played around with the IPv4 Connectivity and it shows the computer as connected, but it will not go online. No IE, no Firefox, and no online games. I always get an error like "Firefox cannot find the file for ____" ect.
IPv4 Connectivity: Internet
IPv6 Connectivity: Limited
It also says that something called DHCP is not enabled, but I don't know how or where to enable that if that would be the solution, but many said to me that it is only for wireless networks.
Please help! If you need more information then I will respond and try giving it to you! If this doesn't start working then I will be in huge trouble. ): Thank you.
It is an 32 Bit Operating System, Windows Vista Home Premium SP1.
Whenever it is wired it connects to an Unidentifed Network, but nothing else. The network and connection boxes are always blank and say, "Windows cannot find any networks or connections." Today I played around with the IPv4 Connectivity and it shows the computer as connected, but it will not go online. No IE, no Firefox, and no online games. I always get an error like "Firefox cannot find the file for ____" ect.
IPv4 Connectivity: Internet
IPv6 Connectivity: Limited
It also says that something called DHCP is not enabled, but I don't know how or where to enable that if that would be the solution, but many said to me that it is only for wireless networks.
Please help! If you need more information then I will respond and try giving it to you! If this doesn't start working then I will be in huge trouble. ): Thank you.
It is an 32 Bit Operating System, Windows Vista Home Premium SP1.
