Internet Connection/HTTP Problems (Weird)

M

Monoxide90

New Member
My Grandad recentley bought a Toshiba Satellite Pro, which came with Wireless Network Capabilities and Windows Vista, for a few months the laptop worked perfectley and ran IE, Firefox, WLM etc. with no problems whatsover.

I came over to visit my Grandad this weekend, and found that his laptop no longer connects to the internet properley (and he assures me he hasn't changed any settings). Weridley though it STILL connects to the Messenger Service used by WLM and I can still send and recieve IM's, yet I cannot surf the web (which is odd because as far as I know from client programming, WLM partly uses HTTP Protocol) :sarc:.

When I 'Diagnose Connection Problems' This is what I get

Policy Provider: -
Filter Name: VSWFP_LAYER_ALE_AUTH_CONNECT_V4
Click to expand...

I googled this and came up with no worthwhile results, all your help would be GREATLY appreciated (for it is frustrating for me as well as him), thanks :cool:

Additionally, Windows Firewall is turned off, and AVG is being used.
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0) Samsung HD501LJ 500GB SATA II x2 Hitachi HDS721010CLA332 1TB SATA II Iomega 1.5TB Ext USB 2.0 WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray Lexmark S305 Printer/Scanner/Copier (USB) WEI Score: 8.1/8.1/8.5/8.5/8.25 Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Thanks for your help, unfortunatley none of your posted methods gave me much result, so I am installing all available updates and will then try again :) Cheers
 

My Computer

System One

Ok, I have been doing alot of research into this...

I tryed to run GPEDIT (To edit Group Policys) but only Vista Ultimate comes with GPEDIT (Yet the .DLL is still included for no good reason), I ran GPUPDATE which gave me no results

I also turned off User Account Control, once again with no result.

I then created a new user accounts (user & administrator) to see if I could browse the web (but once again the same policy settings still applied) and I had no luck.

I have tried everything suggested in Windows Help, (which seems to go on the assumption that everyone uses Vista Ultimate), and still no good outcome!

I have also noticed that Zonealarm is running, and is under the Windows Firewall tab, yet I cannot turn it off, or find it in program files =/

I'm getting pretty desperate now, I don't want to install Vista again for my Grandad has alot of files on here and it would take alot of time to back them all up.

Anyone have some ideas yet?

Cheers
 

My Computer

System One

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